Since April ‘09, Christian and I have been based full time at Aurecon. It is about time for the long overdue update. Here it is!
In a nutshell, the past few months can be summed up as 2 kick ass applications down and more to come!
Aurecon saw the need to develop a whole suite of new Incident Management Software for existing clients in areas such as Emergency Services, Disaster Management and Policing. Once they decided that immersive, graphical user interfaces were a must and Silverlight was to be at the forefront of delivering such an experience to their clients, it was only a matter of time before New Media Labs’ and Aurecon’s paths would cross.
You’re probably wondering what Incident Management has to do with New Media, well for example, imagine the possibilities of an Incident Management system leveraging off of something as simple as geoRSS. Suddenly your system can subscribe to hundreds of different feed streams giving an Emergency Services Operation Center a wealth of valuable, visual information on a Map type interface. This opens up the possibilities of police officers, firemen, paramedics or even members of the public to be able to publish incident related information from their mobile phones and ultimately a whole range of operating centers can then subscribe to this real time information aiding them to overcome even the most disastrous of emergencies. This is where Incident Management and Social Media meet and ultimately, it is where New Media Labs can build a long term partnership with an awesome company, and use our knowledge and expertise in web technologies to help build awesome software.
Start Lite is the first system we helped develop. Without going into too much detail now, and rather saving more techno talk for the official showcase still to come, a high level definition for Start Lite is a lite, easy to use system that can quickly and effectively capture and initiate the start of an incident. It allows the user to pin point an incident on a fully interactive GIS enabled Map, specify the various details about the incident and manage any people or units that have been dispatched to the incident. Designed, developed and rolled out at a CCTV control centre in Cape Town, Start Lite is primarily (as the name says) a “lite” version of Aurecon’s next planned product called Start, which will cater more fully for other industries and clients in the Incident Management and Emergency Services fields.
Next we developed Back Office. Often police officers will be out on patrol and come across incidents that weren’t necessarily initiated by dispatch or a control centre, and therefore there is no digital record of such an occurrence and the resolution of it. Back Office caters for this. It allows the user to capture such incidents once they have finished their patrol and can get back to the station.
Both Systems are web based and were built with Silverlight 2 on top of WCF web services and a SQL 2008 Database. Not only are the systems easily deployed to multiple users, they run in a web browser and also look great! Some of the components we used on both projects were:
Kobus Meyer and the rest of the guys at Aurecon have been extremely kind and accommodating in taking us in and making us feel like members of their team. Chris and I both have enjoyed every minute working with them and have also enjoyed enduring the everyday challenges faced when developing cutting edge Incident Management software. I look forward to the future of this ever growing partnership between Aurecon and New Media Labs.
Check out this awesome video by ESRI on leveraging ArcGIS, geoRSS to create situational awareness.